FREQUENTLY ASKED QUESTIONS
We are happy to answer any questions you may have don't hesitate to send us a email or ring us.
HOW LONG WILL IT TAKE TO GET MY PATIO DELIVERED?
In most cases it will take between 7 to 14 days from the time of payment made depending on production in some cases. If, however, you have a specific date for delivery in mind, please ensure you communicate this with us asap.
DO I NEED TO ARRANGE ANYTHING?
If you have any specific requirements for delivery, at the front of your property, you will need to notify us as soon as possible.
DO YOU TAKE CARE OF COUNCIL PERMITS, RELAXATIONS AND PLANS?
No. You will need to arrange this yourself with your own Certifier. We will however provide you with the required engineering and a form 15.
CAN WE INSTALL FANS AND LED DOWNLIGHTS?
Downlights and fans can be installed in any insulated patio or carport roof.
WHAT IS A ATTACHED ROOF?
An attached patio is a structure that is attached to a facia or wall of your home.
​
Undoubtedly, a covered patio attached to your house is a luxurious addition that you and your loved ones may enjoy for many years to come. You can enjoy the outdoors without having to worry about the elements.
A covered patio is a perfect solution if you want to spend time outside without worrying about the weather. The space can be used as an extra living room, dining room, playroom, or even as a place to take refuge from the elements while enjoying outside activities.
Improvements in style and function can be made by installing downlight's, fan's, outdoor blinds and shutters.
WHAT IS A FLYOVER ROOF?
A flyover roof is a structure that goes over your home's existing roof, giving your patio extra height, natural light and airflow, which helps to cool your outdoor living area.
​
The Flyover design allows the new roof to sit above the existing house roof, generally attaching at the structural point in the house walls- this is the strongest part of the house and is perfect for the attachment of the new roof. As the roof sits above the house roof line and overlaps it, you achieve fantastic height, more ventilation and light as well as a good water-resistant seal against the house.
WHAT IS A FREESTANDING ROOF?
Since a free-standing patio stands on its own and isn't attached to a house or a building, it offers flexibility in terms of placement, size, and style of structure. Depending on your requirements, you can choose the design you want without needing to consider an existing structure.